RETURNS & EXCHANGES POLICY

RETURNS

LUMINARY will happily accept returns in the unlikely event of a product default. The request by a customer to return a defective product must be within 14 days of date of purchase and must be returned in original packaging and we will send you a replacement product of the same item.  

• No cancellations on your order.
• No refunds

EXCHANGES 

Not happy with the fit?

If your LUMINARY order doesn't fit you as desired, contact us and we will happily exchange it for another size. The request by a customer to exchange a product must be within 14 days of date of purchase. The shipping costs will be at the customer's expense.